
Support
Contact Slate about web, desktop, and mobile workspace access.
Last updated: July 3, 2026
Slate runs on the web, on Mac and Windows desktop apps, on iOS, and on Android. Use this page for sign-in problems, install questions, and account issues that are not handled inside your workspace.
Contact Slate
Email support@slateclubs.com with your account email, workspace name when known, and a short description of the issue.
Slate for Mac and Windows
Install Slate from Download, then sign in at Sign in for Mac or Sign in for Windows to connect the install to your account. Updates use Sparkle on Mac and App Installer on Windows.
Slate mobile apps
The Slate mobile apps for iOS and Android use the same workspaces as the web app. For app crashes, notification delivery, or sign-in errors on a phone or tablet, email support with:
- Include your Slate account email, device model, and iOS or Android version.
- Describe the screen or action where the issue starts.
- Attach a screenshot when it shows an error or blocked state.
Age suitability
Slate is for organization-managed workspace members age 13 and older. Read Age Suitability for Google Play, App Store, workspace content, and minor access notes.
Sign-in and workspace access
If you already have a Slate account, open Sign in on the web or in the mobile app. If you need a new account, start at Create account.
Workspace membership, roles, and module access are controlled by each organization. Contact your workspace administrator when you need access to a workspace, a role change, or removal of workspace content.
Workspace setup and billing
Privacy
Read the Privacy Policy for how Slate handles workspace data. For privacy-specific questions, contact privacy@slateclubs.com.